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Refund and Cancellation policy


This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service that you have purchased through the Platform. Under this policy:


1. Free Trial Period

  • We offer a 10 free trial to let you explore our product. No charges will be applied if you cancel before the trial period ends.


2. Refund Eligibility

  • Refunds are available only for first-time customers within 10 days of payment.
  • We do not provide refunds for:
  • Monthly or yearly subscription renewals.
  • Services purchased with discounts, promotions, or special offers.
  • Any fees related to payment gateways, taxes, or GST.

3. Conditions for Refund

  • The request must be made within 5  days of purchase.
  • A refund will only be granted if:
  • The software was not functional, and the issue was reported, but could not be resolved by our support team.
  • The service was not delivered as promised.

4. How to Request a Refund

  • To request a refund, send an email to info.withcard@gmail.com  with your account details, invoice number, and the reason for the request.
  • Our team will assess your request and respond within 3  business days.

5. Refund Processing

  • Approved refunds will be processed within 5 business days. Refunds are issued to the original payment method.
  • Please note that processing times may vary depending on your bank or payment provider.

6. Subscription Cancellations

  • You can cancel your subscription anytime via your account settings.
  • Cancellations do not automatically qualify for refunds. Your access to paid features will continue until the end of the billing cycle.

7. Disputes and Legal Compliance

  • Any disputes arising from this policy will be subject to the jurisdiction of courts in Ahmedabad, Gujarat, India.
  • This policy is in line with Indian laws, including the Consumer Protection Act, 2019, and IT Act, 2000.

8. Changes to This Policy

  • We reserve the right to modify this refund policy at any time. Changes will be effective upon posting on our website.


9. In case of any refunds approved by INNOVEZA BUSINESS SOFTWARE SOLUTIONS, it will take 5 days for the refund to be processed to you.